US: Pandemic Posed Challenges, but also Created Opportunities for Agencies to Enhance Future Operations (Press release)
United States Government Accountability Office – July 29, 2021
This work was conducted as part of GAO’s COVID-19 monitoring and oversight responsibilities under the CARES Act. It examines (1) challenges child welfare agencies reported as a result of the pandemic; (2) actions these agencies reported taking to respond to challenges, including using the additional funds and other supports provided by HHS; and (3) practices agencies reported they may continue based on what they learned during the pandemic.
Also: Pandemic Posed Challenges, but also Created Opportunities for Agencies to Enhance Future Operations: https://www.gao.gov/assets/720/715979.pdf

https://www.gao.gov/assets/gao-21-483-highlights.pdf