Dr. John D. Byrnes gets to the heart of the concept of aggression prevention. Rather than looking strictly at violence and all its implications–crime, assault, and fatalities–Byrnes instead chooses to look ahead, in order to prevent violence rather than simply to react to it.
The author coined the phrase “Aggression Management.” Organizations come to Dr. Byrnes because he is the leading authority on preventing aggression in the workplace and in school. He has conducted aggression management workshops for the United States Postal Service, NASA, United States Department of Agriculture, and Disney Development.