➡ From Child Welfare Information Gateway NJ:
Australia: 14,000 child abuse calls go unanswered — minister responds
Advertiser – January 12, 2017
Susan Close says not all of the phone calls that are swamping the Child Protection Agency are ones the department should be looking at. “Really child protection agency is about going out, looking at the kids and seeing if we need to remove them, and not every phone call requires that kind of response,” she said.